Our Commitment towards customer’s satisfaction

Technical support

At Ricoh Industrie France, customer satisfaction is our priority. This is why we offer you, all year long, the help of a competent and reactive technical support, real bridge between the R&D and the sales. In case of need, do not hesitate to contact our specialists for thermal paper or thermal transfert ribbons. It is also possible to submit a technical enquiry or a claim directly on this section.


Our objective: to improve our services further and to overcome our rate of 86% of very satisfied customers (customer satisfaction survey 2016).